certificate.issued

Fires when a certificate is issued to a user, e.g. on completing a qualification.

Payload fields

Fields below arrive inside the payload key of the standard request envelope.

Field	Type	Description
`id`	integer	The certificate's unique ID in Preserve.
`certificate_number`	string	Unique certificate number, e.g. CERT-3F9A8C1B2D4E.
`title`	string	Certificate title.
`status`	string	Certificate status: active, expired, or revoked.
`user_id`	integer	ID of the certified user.
`user`	string	Display name of the certified user.
`user_email`	string	Email of the certified user.
`issue_date`	string (date) \| null	Date the certificate was issued.
`expires_at`	string (date) \| null	Expiration date. Null when the certificate does not expire.
`organization_id`	integer	Owning org ID.
`organization`	string	Owning org display name.
`url`	string	Link to the certificate in Preserve. Requires a signed-in admin with access.

certificate.issued

  "hook": {

    "name": "My Integration"

},

  "event": "certificate.issued",

  "payload": {

    "id": 91,

    "certificate_number": "CERT-3F9A8C1B2D4E",

    "title": "Confined Space Entry",

    "status": "active",

    "user_id": 17,

    "user": "Dana Rivera",

    "user_email": "dana.rivera@acme.example.com",

    "issue_date": "2026-06-01",

    "expires_at": "2027-06-01",

    "organization_id": 7,

    "organization": "Acme Energy",

    "url": "https://app.example.com/learn/admin/certificates/91"

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